Case Study: How Financial Services Firm Reduced Costs by 40%"

Global professional services firm reduces G&A costs by 40% within 9 months

Fueled by acquisitions and geographic and service expansion, a global professional services organization’s G&A costs had outpaced revenue and exceeded peer benchmarks. Prior restructuring efforts had failed to reduce costs due to a lack of appreciation of complexity and the strategies required to address it. To unlock step-change cost savings and bring its G&A in line with peers, they sought Wilson Perumal & Company’s expertise on complexity.
Prior management’s focus on top-line growth had caused its finance, accounting, and tax operations to expand to satisfy requirements from new acquisitions, service offerings, and bespoke client requirements. This short-term focus and a fragmented governance structure allowed non-standard processes & roles to proliferate.

Management struggled to have a clear view on how its processes delivered services, which contributed to a poor ERP implementation. The poor technology implementation further hampered the finance department’s ability to provide efficient and effective service.